We respect your privacy and are committed to protecting your Personal Information (PI) and your Confidential Information (CI).This privacy policy sets out how we use and protect any information that you give us when you use this Website. By using our website and any functionalities provided within it, you agree to the terms of this policy. To the extent required by law, any redactions, deletions, variations or removals to which you may be entitled by law which you wish to exercise should be directed to via our Contact Us Form and will be actioned accordingly. 

Please note: This Privacy Policy applies only to your use of this website. Where indicated, additional privacy terms may apply as well as (and so as to vary or supplement) this Privacy Policy. This includes if you use certain products or services provided by us or third-parties (including the Eligibility Checker tools).


We and/or our third-party service providers (including in Australia and overseas) may collect personal identifiers such as account information, name, email address, shipping address, registered address, phone number, or social network account and profile data, commercial information (such as transaction data), financial data (such as payment method or financial account information), internet or other network or device activity (such as IP address, unique device, advertising, and app identifiers, browsing history or other usage data), location information (general location), other information that identifies or can be reasonably associated with you (such as user generated content), for the following business or commercial purposes: 

— Providing the Website and improving our existing Website and developing new services;

— Our or our third-party service provider’s operational or business purposes including providing customer service to you and communicating with you; 

— Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;

— Bug detection and error reporting; 

— Customising content that we or our third-party service providers display on the Website; 

— Other uses that advance our commercial or economic interests, such as third-party advertising and communicating with you about relevant offers from third-party partners; and

— Other uses about which we notify you.

We also collect and may store any data you provide to us relating to a potential claim, including particulars and documents (such as your address, employment details and records, copies of your ID documents, and other materials you may provide to us). We use that information in connection with your claim, our provision of services (which may be legal and non-legal services), optimisation and development of our services for you and other users, and other related purposes. 

We may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights. 


To mitigate the risk of the loss, misuse, disclosure, or alteration of your personal information, we take technical and organisational precautions reasonable in the context of our organisation and industry sector. Information relating to electronic transactions entered into via this website will be protected by encryption technology. 

To the maximum extent permitted by law,  we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us, howsoever that loss occurs. 


This Website may contain links to third-party websites. We are not responsible for the privacy policies of any third-party websites and we recommend that you review the privacy policy of each website you visit. 


You agree that in the event we merge, sell or otherwise change control of our company, our business or the Website to a third-party, you consent, without giving of prior notice, to our disclosure of your personal information and other data that we have collected from you to a third party or parties as part of such a transaction.

If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.


These terms and website are provided by Cogniseum Pty Ltd.